Remote IT

Remote IT Support Solutions

Gain round the clock (24/7) access to our team of professional and well trained IT Helpdesk Engineers for fast resolution of all IT issues remotely.

IT expertise for every user, every time

Pulsefusion combines the capability of technology with the experience of certified industry specialists to deliver smarter solutions, faster.

Next-day Appointment Booking

It's urgent for you, so it's important for us.

Overnight Support Available

If it absolutely must be done, we'll help get it done.

Transparent Pricing

Never worry about hidden costs. In fact, we always provide more than we quote.

Security Standards in Place

Rest assured, we've got you, your systems and data covered.

A solution for every situation

Just as every business looks different, so does its IT needs. Our IT support management and helpdesk fit every situation, from office manager turned de facto IT person.

Wondering when 'IT' got added to your job description?

It’s hard to execute your primary responsibilities well if you’re also the go-to person to deal with countless IT issues that are beyond you.

Pulsefusion manages your entire IT environment, from software to hardware to network issues, so you can focus on doing your job.

Are IT vendors the source of your headaches?


From unpredictable timelines to hidden costs, dealing with the lack of transparency from traditional managed service providers is frustrating at best.

That’s why every element of Pulsefusion’s IT model, from single-project pricing to package services, is centred around outcomes.

Ad-hoc IT problems taking too much of your day?

With every new problem, you’re forced to find some way to troubleshoot it, while co-workers hound relentlessly.

Let our remote IT support team save your soul and have your entire office can stay effective, efficient, and productive.

IT should be simple

If it’s not simple for you, it’s a sign to get a managed IT provider like Pulsefusion.
Since IT’s simple for us, we solve things fast. That means you’re free from your IT nightmare sooner.

IT should be simple

Book an appointment

Find a time that works best for you and we'll be there to troubleshoot your problem. Be it in the office or in someone's home, we'll be there

Get Remote IT support

Our job is only done when you're all settled. With PulseFusion, you're never stuck with a problem you can’t solve.

Get all the recognition

98.3% of our support tickets are solved within the day. That means less hassle, lower stress and more thank you notes from your co-workers.

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Happy clients who enjoy our Remote IT support

Awesome service. The team kept me updated with the progress and provided the necessary advice before proceeding with troubleshooting.

Service provided has always been reliable and prompt. Trust them to save your office systems when you really need help. They deliver on what's been promised and very often exceed expectations. Two Thumbs Up!

Been relying on them for years to solve my IT issues remotely. Trustworthy and recommended for sure!

IT Infrastructure & Management

We’ll look after your network and servers
because we understand how critical they
are to your business.

Request A Quote

IT powers work. We power IT.

Your business is only as powerful as the network and servers it runs on.

 

Our team of dedicated IT specialists are here to make sure they remain secure and function optimally with full-scale server monitoring and management.

pic
IT Process
Standardisation
Group 5
Backup & Disaster
Recovery
net
Office network
setup
net (1)

Cloud Migration

setup

Workstation Setup

software
Hardware & Software
Procurement

Our Service Activities Include:

  • Daily Operation Monitoring and Administration
  • Routine onsite maintenance, updates and patches
  • Emergency Recovery services
  • Execution and monitoring of backup operation
  • Change request management
  • Scheduled equipment maintenance and reboots
  • Provisioning of network resourcesfor new users and new equipment
  • Network traffic monitoring
  • Infrastructure Diagram Update

Our Product Coverage:

  • Physical Servers
  • Storage
  • Virtual Machine Instances
  • Converged Systems
  • Microsoft Windows Operating Systems
  • Switches
  • Scheduled equipment maintenance and reboots
  • Provisioning of network resourcesfor new users and new equipment
  • Network traffic monitoring
  • Infrastructure Diagram Update

IT Infrastructure & Management

We’ll look after your network and servers
because we understand how critical they
are to your business.

IT powers work. We power IT.

Your business is only as powerful as the network and servers it runs on.

 

Our team of dedicated IT specialists are here to make sure they remain secure and function optimally with full-scale server monitoring and management.

pic

IT Process
Standardisation

Group 5

Backup & Disaster
Recovery

net

Office network
setup

net (1)

Cloud Migration

setup

Workstation Setup

software

Hardware & Software
Procurement

Our Service Activities Include:


  • Daily Operation Monitoring and Administration

  • Routine onsite maintenance, updates and patches

  • Emergency Recovery services

  • Execution and monitoring of backup operation

  • Change request management

  • Scheduled equipment maintenance and reboots

  • Provisioning of network resourcesfor new users and new equipment

  • Network traffic monitoring

  • Infrastructure Diagram Update

Our Product Coverage:


  • Physical Servers

  • Storage

  • Virtual Machine Instances

  • Converged Systems

  • Microsoft Windows Operating Systems

  • Switches

  • Scheduled equipment maintenance and reboots

  • Provisioning of network resourcesfor new users and new equipment

  • Network traffic monitoring

  • Infrastructure Diagram Update